![]() CST, the order will be shipped on the following business day. NOTE: Express orders will only receive same-day shipping if placed before 3:00 p.m. Please keep this in mind when placing an order, as we are not responsible for color/pattern variation. NOTE: Some leathers, cowhides and fabrics/patterns may vary. Please do not purchase Express Shipping for pre-order items unless you do so with the understanding that the item cannot ship out until the date given in the item description. Please keep this in mind and place separate orders if needed. Pre-order items or in stock items ordered at the same time as other pre-order items will not ship out until all pre-order items have arrived. Please read the description on pre-order items to find the shipment date/time frame before placing your order. We base our order quantity on the amount of pre-orders placed. Items meeting the above criteria will be issued a store credit. If the box is damaged in transit from not being wrapped properly, the return will not be accepted. ![]() If shoes are returned, the shoe box needs to be wrapped. This includes, but is not limited to the following: deodorant stains, makeup stains from trying on items, perfumes, animal hair/scent, cigarette smoke, obvious wear, etc. Please allow 3-5 business days for transit time.Īll item(s) must have all original tags and must be in original condition. Item(s) must arrive back to our warehouse no later than 14 days from the delivery date. If item(s) need to be returned, we must be contacted within 48 hours of the delivery date.
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